We encourage you to measure your pet as accurately as possible using the size chart on each product. Please note, products may have different measurements. If you have any questions or need assistance, kindly send us a message on whatsapp or email us.

RETURNS POLICY

If you’re unsatisfied with your purchase, simply return the products to us in their original condition within 14 days of receipt. All goods will be inspected on return. We’ll issue a refund or exchange the item for a different size/colour if preferred. Please note that delivery charges are only refundable if the goods are faulty.

– You will be responsible for the return courier fees if you bought the wrong size and wish to do an exchange.
– Pet Jewellery, Toys, Treats, Hygiene and Grooming and Feeding Accessories cannot be returned.